Shipping Policy

Last updated: Updated every day

At Serene , we want to ensure that your order arrives quickly and safely. Below you'll find all the details about our shipping process.

1. Processing & Delivery Times

• Orders are typically processed within 1–2 business days .

• Standard delivery time is 5–10 business days after dispatch, depending on your location.

2. Shipping Costs

• Standard Shipping : Free on all orders.

• Insured Shipping : Available for an additional $3.95 . This covers loss or damage during transit.

3. Tracking

• Once your order has been shipped, you will receive a tracking code by email so you can follow your package every step of the way.

4. Delays

While we do our best to deliver within the estimated timeframe, delays caused by customs, local postal services, or unforeseen circumstances are outside our control.

5. Incorrect Addresses

Please double-check your shipping details at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

6. Contact Us

If you have questions about shipping or your order status, contact us:

Serene Support
📧 Email: infodumpdeals@gmail.com
🌐 Website: www.sereneair.store